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Holiday Support Hours:

Friday 12/21 - 6:30 AM to 11:00 AM PST
Saturday 12/22 - 6:30 AM to 2:30 PM PST
Monday 12/24-12/25 - Closed for Christmas Holiday
Wednesday 12/26-12/28 - 7:00 AM to 4:00 PM PST
Saturday 12/29 - 6:30 AM to 2:30 PM PST
Monday 12/31 - 6:30 AM to 3:00 PM PST
Tuesday 1/1 - Closed for New Year's Day Holiday

Please note that any warranty support emails sent during the holiday closures will result in a delayed response. Our Call Center Support hold times and email response times are longer than usual after holiday closures, please be patient with us during these times.



Search our list of FAQs for answers to your basic questions about National Hardware. 

  • All FAQs


How do I contact National Hardware?

For US Customer Service please contact:

Phone: 1 (800) 346-9445 
Fax: 1 (800) 346-9448

Support Hours: 
6:00AM-4:30PM PST
Closed Weekends and Major Holidays

Where do I locate product warranty information?

Check each product page to check which warranty applies to each sku.

View Lifespan Limited Lifetime Warranty

View Limited Warranty

Where can I find the closest distributors and retailers in my area?

Please visit the Dealer Locator section of our website to find contact information, maps and driving directions to dealers near to you.

How do I locate sales literature?

Sales literature can be found under both the Support and Dealer Resources sections of the website.