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Support

Notice:

With the ongoing spread of COVID-19 (coronavirus) we are quickly adapting our operations.

To help fight the spread, our Customer Relations Team is working remotely. Considering this change, you may experience some intermittent connectivity issues while speaking with our Agents. On the off chance you are disconnected from your call, please call us back.

We appreciate your patience during this unprecedented time and please know that we are committed to helping each and every one of you with your inquiries.

We have been getting many calls concerning cleaning our hardware. We suggest using warm, soapy water and then towel-dry the hardware.

As we all do our part to protect our families and neighbors while we shelter in place, we invite you to join us for a weekly round up of projects that can be completed with the help of your families and with supplies you might already have at home. Follow our stay at home journey online at #keepbuilding for activities designed for those at home in mind.

Thank you for your continued support,

National Hardware


FAQs

Search our list of FAQs for answers to your basic questions about National Hardware. 


  • All FAQs

General

How do I contact National Hardware?

For US Customer Service please contact:

Phone: 1 (800) 346-9445 
Fax: 1 (800) 346-9448

Support Hours: 
Monday-Friday
6:00AM-4:30PM PST
Closed Weekends and Major Holidays

Where do I locate product warranty information?

Check each product page to check which warranty applies to each sku.

View Lifespan Limited Lifetime Warranty

View Limited Warranty

Where can I find the closest distributors and retailers in my area?

Please visit the Dealer Locator section of our website to find contact information, maps and driving directions to dealers near to you.

How do I locate sales literature?

Sales literature can be found under both the Support and Dealer Resources sections of the website.